Artificial intelligence

Connect your Intercom to Zendesk integration in 2 minutes

Intercom + Zendesk Integration Unito Two-Way Sync Intercom and Zendesk can be integrated to create a seamless customer experience. This means that you can track customer interactions across both platforms and use this data to improve your customer support and marketing efforts. Zendesk is among the industry’s best ticketing and customer support software, and most […]

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Difference between a bot, a chatbot, a NLP chatbot and all the rest?

Different types of chatbots: Rule-based vs NLP The chatbot market is projected to reach over $100 billion by 2026. And that’s understandable when you consider that NLP for chatbots can improve your business communication with customers and the overall satisfaction of your shoppers. Natural language processing (NLP) happens when the machine combines these operations and

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